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soft-workshop Planning without the workshop is useless – but a workshop without planning is fatal.
Improved customer handling on the basis of detailed workshop-related information. Our workshop planning software module facilitates the dynamic, flexible, resource-saving fine tuning of your workshop services with direct access to existing appointments and orders. This ensures significantly improved management and monitoring of all process steps involved in service provision in the workshop.
Customer advice
The appointment list displays all scheduled service appointments according to the filter criteria for the current or selected day. All workshop groups and mechanics as well as their corresponding timeline which represents their daily working hours are shown. In this area you can simply edit the respective repair scopes (represented by color segments) via "drag and drop".
In this area selected repair scopes from the appointment list are represented as capacity compared to the total capacity.
The most important customer-/vehicle data, information about appointment times, mobility and other appointment information, such as notes and hints are visible at a glance. Furthermore, you easily recognize the already allocated repair scopes. You can add new jobs and edit existing ones. With the help of the graphical schedule monitoring and fault diagnosis you can easily identify in real time, whether unwanted overlaps in the allocation of repair scopes (dispatch) occur.