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soft-net Everything's on track. As scheduled.
soft-net is the new car dealership app that synchronizes and schedules appointments online, while matching customers’ requests to your workshop capacity. This keeps your customer flexible anytime and anywhere. You place your appointment booking online - this creates optimized planning while streamlining internal processes plus saves a lot of time.
Time, you then can invest otherwise.
Customer advice
The integration of soft-net is very simple. You can integrate the online appointment booking as a separate window or integrate it directly into your website. The layout of the online appointment booking can be customized to suit the layout of your website. The online appointment booking is secured through SSL encryption, while personal data transmission is encrypted over the Internet.
The soft-net dashboard offers your customers visibility and control over the data linked to their account. All current and upcoming appointments are visible. In addition to that, the appointment history is also available. If the vehicle is currently in the workshop, the customer can track the current status of the appointment.
The customer will be guided through all steps of a professional appointment automatically. This system-side process flow is fully compliant with the service requirements and ensures the following additional points: 1. Chronological procedure for the appointment 2. Ensures a uniform appointment quality 3. Complies with appointment standards 4. Identical appearance of all appointments This results in a quick and professional appointment process.