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soft-planning Promises are good, but good planning is better.
This is a classic piece of software that has proved itself time and again in the service departments of market-leading car dealerships for arranging appointments. This appointment planning software takes into account the intervals at which cars can be checked in and results in more efficient deployment of resources and continuous utilization of capacity in terms of both workshop space and mechanics. Transparent service workflows at all times, thanks to progress reports on each vehicle pass and the associated repair steps, result in streamlined, efficient service processes that remain on schedule.
Customer advice
The "Daily appointment list" displays all scheduled service appointments for the current or selected day. Depending on your settings, you can either scroll into the future or the past. You can view customer-/vehicle data as well as the status of each repair. Based on your color management, the list can be colored in reference to the appointment status. You can also see more detailed information about the appointment in the info line as well as an over-view of the workshop utilization.
The "Info Center" can display all customer-/vehicle data. Among other things, you can view and edit the details of the “privacy” settings. The "Privacy" window is divided into two areas. At the top the list of customer-/vehicle data is displayed whereas on the bottom you’ll find the detailed privacy settings of the corresponding customers. Furthermore a branch filter is available, which enables you to also show customer/vehicles of other branches.
A graphical overview of the workshops overall utilization. The screen shows the utilization of all mechanic teams for the selected calendar week. You can also get more detailed information, such as an overview of all present or absent employees, the assigned repair scopes, review of rental vehicles and an overview of the reception appointments of all service advisors for every single day, if required.