SOFT-SOLUTIONS
Proven software solutions for car dealerships and service organizations

Service appointment planning (TKP®) taking into account the check-in intervals of service advisers and workshop capacities.

Comprehensive service appointment planning and management for your specialist departments.

Opens SOFT-SOLUTIONS and sets up a link to the dealership's telephone system when there is an incoming customer call.

Mobile vehicle check-in functionality on an iPad, including all of the relevant information from soft-planning and soft-expert.

Your customer can schedule service appointments online, but you can do so much more.

Your customer can schedule service appointments online, but you can do so much more.

Workshop planning with access to existing appointments/orders for the management of the subsequent workshop process step.

Internal controlling module with clocking in/out for recording and identifying all staff, performance and transaction data.

Web application to notify customers of required order extensions in car dealership and workshop.

Organization of seasonal hardtop, tire and wheel stock, including storage, analysis, price calculation and quotation preparation.

Cross-departmental information and messaging system for tracking information and processing steps.

Planning of all vehicles required to keep your customers mobile.

Management of a dealership's own and external vehicles, for example for courtesy cars when customers' cars are being serviced, rental vehicles and vehicles for test drives, including all demonstration cars and company cars or fleets.

Recording, editing and management of all complaints and claims.

Creation, organization and implementation of customized after-sales marketing campaigns.

Professional customer presentations and display of marketing campaigns.

Customer appointment reminders and vehicle progress reports by SMS or e-mail text message.

Opens SOFT-SOLUTIONS and sets up a link to the dealership's telephone system when there is an incoming customer call.

Web application to notify customers of required order extensions in car dealership and workshop.

Cross-departmental information and messaging system for tracking information and processing steps.

Internal controlling module with clocking in/out for recording and identifying all staff, performance and transaction data.

Statistical analyses of a variety of SOFT-SOLUTIONS for comparison and monitoring purposes.

Internal controlling module with clocking in/out for recording and identifying all staff, performance and transaction data.

Web application to visually prepare SOFT-SOLUTIONS data with extensive analyses and evaluations.