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Personal success. Nothing less.
The needs of car dealerships are constantly changing. Keeping pace requires ongoing development and learning. Particularly in the highly competitive automotive environment, top knowledge and skills are vital. Those who continuously improve their skills are winners – on a personal level, while representing their company and in the eyes of their customers.
Mastering software that supports processes is one of the basic prerequisites for service competencies. Here, we offer a wide range of training sessions, teaching, courses, introduction and further development measures for all of our software tools on the market – concise, in-depth, professional.
We place particular emphasis on individual support – with blended learning, integrated training and hybrid learning, our offers are modular in structure and can be combined depending on needs and requirements. Online seminars follow on from face-to-face training sessions or vice-versa: we provide classroom-based seminars – entirely based on your wishes and requirements. Of course, we meet each seminar participant at their level of knowledge and actively involve them.
Whatever you choose, you will always learn how to use it with confidence from experienced trainers and instructors – with a long-term impact. The end result will be your personal sense of achievement and your substantial contribution to your company’s competitiveness. We look forward to meeting you.
Customer advice
Classroom Training
Classroom Training
With our mobile face-to face training environment, we will train up your service assistants, service advisors or service leaders, on a centralized or decentralized basis, anywhere in the world. Using practical examples, we put users in their usual working environment and train them to integrate the SOFT-SOLUTIONS software modules into their daily working life to an even greater extent – for continuously optimized processes. A set trainer's guide determines the curriculum. Classroom training sessions predominantly take place in hotels but can also be held at your premises or in our training center.
Online Seminars
Online Seminars
Digital training is an excellent way to convey concise learning content in short periods of time – for example, innovations and news about new products – but that’s not all: with many years of experience and based on trainer guidelines which provide structure, we put together individual seminars for you and your learning objectives.
Train the Trainer
Train the Trainer
Our Train the Trainer intensive seminars provide the basic tools to conduct your own training sessions – effectively and successfully. If you have your own trainers, we will teach them the technical and content-related specifics of the software. Do you have employees who you would like to train up to become trainers? Then we will teach them facilitation, methodology and didactic skills. Either way, you can look forward to learning all the relevant fundamentals of conducting your own training session, as well as methods and tools to deliver training with greater professionalism and confidence.
Training-on-the-job
Training-on-the-job
Our training-on-the-job offers revolve around you, your workplace within the business and your daily professional challenges there. We will tell you everything you need to know to solve your tasks on site, whether it’s related to SOFT-SOLUTIONS or something else. Our trainers will be by your side, offering you direct support throughout your day. The training and your job merge into one. You will be able to apply what you learn today immediately. This will allow you work autonomously quickly and improve each day.
Market Intelligence by appointment only
Market Intelligence by appointment only
Are you thinking about productivity, performance, process-improving steps? Then you’re in the right place: We conduct current status analyses, system-, organization- and process consultations and develop a tailored, reliable digital enterprise solution for your aftersales process chain. We analyze and evaluate the status quo, work out a binding requirements profile, implement the solution and anchor it in sustainably through controlling and training, either remotely or in situ.