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soft-agent Here to serve your workshop.
Whether you rely on external service providers at peak times, permanently work with call centres or you are only just starting to think about outsourcing how you allocate appointments - using soft-agent renders local applications irrelevant and makes external appointment allocation simple and efficient.
soft-agent, our web-based online appointment booking system will support the service de-partment and the call centre, can be used to arrange appointments and will ensure that the employees of your dealership have time for the most important thing – your customers.
The call centre which arranges appointments has an overview of all appointment proposals of all of the participating branches and can directly allocate the required appointments online.
The booking process is simple and can be intuitively understood at every call centre. Efficient appointment planning avoids clashes.