Turning angry customers into satisfied customers.

Problem with a customer? Any complaint you receive is a big opportunity. But only if you are able to form a comprehensive picture and then respond appropriately. soft-troubleizer allows all complaints and claims to be recorded in detail, edited and managed. At the end of the process, you have a satisfied customer – just as you had at the outset.

Customer advice

You have questions about our products? You'd like a live presentation? We would be delighted to receive a call or an e-mail from you.

Tel. +49 89 452280-0
E-mail to customer advice