Data privacy declaration
According to data privacy laws, in particular the EU’s General Data Protection Regulation (GDPR), the data controller is:
soft-nrg Development GmbH
Your rights as a data subject
You can contact our data protection officer using the details provided to invoke the following rights at any time:
- The right to information about the data we store about you and how it is processed,
- The right to the rectification of incorrect personal data,
- The right to the erasure of data we store about you,
- The right to the restriction of data processing, unless we are not permitted to delete your data for legal reasons,
- The right to object to our processing of your data and
- The right to data portability, as long as you have consented to data processing or have signed a contract with us.
If you have given us your consent, you can withdraw this consent at any time with future effect.
You can also lodge a complaint with the relevant supervisory authority at any time. Your responsible supervisory authority may be the federal state in which you reside or work or where the infringement took place.
You can find a list of supervisory authorities (for the non-public sector) with addresses here.
Purposes for data processing by the data controller and third parties
We only process your personal data for the purposes outlined in this data privacy declaration. Your personal data will not be passed on to third parties for purposes other than those described.
We only pass your personal data on to third parties if:
- you have given your explicit consent to do so,
- processing is required in order to execute a contract with you,
- processing is required to fulfil legal obligations,
- processing is required to uphold legitimate interests,
and if there is no assumption that you have a compelling reason for your data not to be passed on.
Erasing or blocking data
We follow the principles of data avoidance and minimization. We only store your personal data for as long as is required to fulfill the purposes set out here or for the retention periods required by law. Once the purpose or retention period no longer applies, the corresponding data will be blocked or deleted, on a regular basis and in accordance with the legal provisions.
Like many other websites, we also use so-called “cookies”. Cookies are small text files that are transferred from a website to your hard drive. From these, we automatically obtain certain data, such as details on your IP address, browser, operating system and internet connection.
Cookies cannot be used to start programs or transfer viruses. The information contained in cookies allows us to improve user navigation and display our website correctly.
Under no circumstances will we pass this data onto third parties nor will we link this data to your personal data without your consent.
If you permit cookies via your browser settings or by consent, the following cookies may be used on our website:
Purpose: Stores the cookie consent status on the present domain for the user.
Zweck: Remains active during the browser session and stores information required for the proper use of the website.
Registering for our online services
When registering to use our personalized services, we collect certain types of personal data, such as your name, address and contact details, including your telephone number and e-mail address. If you are registered with us, you can access content and services which are reserved for registered users. Registered users also have the option to change or delete the data they have provided at any time, if they so wish. We can, of course, provide you at any time with information about the personal data we store about you. We will also happily rectify or delete this data upon request, unless other legal retention periods apply. To do this, please get in touch using the contact details provided at the end of this data privacy declaration.
Rendering fee-based services
We will ask for additional data, such as payment details, in order to render fee-based services and process your order. We store this data in our systems until the legal retention periods no longer apply.
In order to guarantee the safety of your data during transfers, we use state-of-the-art technology for HTTPS encryption (e.g. SSL).
On the basis of your explicit consent, we will regularly send you our newsletter or similar information by e-mail to the address you have provided.
When registering to receive our newsletter, the data you provide will only be used for this purpose. Subscribers can also follow updates on services or registration via e-mail (e.g. changes to the newsletter subscription or technical issues).
To make a registration valid, we require your title, first name, surname, company name/brand and a valid e-mail address. In order to check whether a registration originates from a valid e-mail address, we use the “double opt-in” procedure. For this, we record the newsletter order, dispatch of the confirmation e-mail and receipt of the required answer. No other data is collected. The data is only used to send the newsletter and it is not passed on to third parties.
The consent to storage of your personal data and its use for sending the newsletter can be revoked at any time. The corresponding link can be found in each newsletter. Furthermore, you can unsubscribe at any time directly through our website or, alternatively, you can make your request by using the contact details at the end of this data protection declaration.
From time to time, we conduct user and customer surveys. In connection with this, we record your answers to the questions posed, which themselves concern services and offers. We use parts of SurveyMonkey’s services to process orders. SurveyMonkey uses its own cookies.
If you do not agree to the collection of data by SurveyMonkey, you should not take part in the surveys. Other use of our website remains unaffected.
It is in our legitimate interest to use this data in order to conduct user surveys (article 6 para. 1 lit. f of the GDPR).
If you use our website, the above data is passed on to SurveyMonkey Europe UC, Ireland.
SurveyMonkey transmits data to its parent company, SurveyMonkey Inc., USA, on the basis of the EU standard contract clauses. SurveyMonkey’s data protection guidelines can be found here.
No other transfer of data to third-countries outside the European Economic Area is intended.
If you contact us by e-mail or using the contact form for any kind of questions, you voluntarily provide consent to establish contact. This requires the entry of a valid
e-mail address. This is assigned to the query and the response. Entry of other data is optional. The details provided by you will be stored to process the query and any subsequent questions. After solving the question posed, personal data is automatically deleted.
Use of Google Analytics
This website uses Google Analytics, an internet analysis service provided by Google Inc (hereinafter: Google). Google Analytics uses so-called “cookies”, text files which are stored on your computer and which allow the analysis of your use of the website. The information about your use of the website, which is generated by the cookie, is usually sent to a Google server in the USA and stored there.
Because IP-anonymisation has been activated on this website, Google will shorten your IP address within member states of the European Union or other EEA member states. Your IP address will only be sent in full to a Google server in the USA and shortened there in exceptional cases. On behalf of this website’s operator, Google will use this information in order to analyse your use of the website and produce reports on website activities. It will thereby also provide the website operator with other services related to your use of the website and the internet. The IP address provided by your browser as part of Google Analytics is not merged with other Google data.
The purpose of data processing is to analyse use of the website and to produce reports on website activity. Other related services can be provided on the basis of website and internet use. Processing is in the website operator’s legitimate interest.
You can prevent the storage of cookies by adjusting the relevant settings in your browser; however, be advised that in this case not all website functions may work fully. You can also prevent Google from collecting and processing the data generated by the cookie and the data about your use of the website (incl. IP address) by downloading and installing the Google Analytics Opt-out Browser Add-on through the following link:
Additionally or alternatively to the browser add-on, you can turn tracking by Google Analytics on or off by clicking on the slider here.
Use of script libraries (Google Webfonts)
In order to present our website and its graphics correctly across browsers, we use script and font libraries, such as Google Webfonts, on this website.
Google Webfonts are used to avoid the repeated loading of your browser cache.
If your browser does not support Google Webfonts or it prevents access, content will be displayed in a standard font.
Invoking script or font libraries automatically establishes a connection to the library operator. It is thereby theoretically possible (and currently not clear whether and, if so, for what purposes) that operators can collect data.
The data protection guidelines for the library operator Google can be found here.
Use of Google Maps
This website uses Google Maps API in order to display geographical information visually. When using Google Maps, data on how users use map features is collected, processed and used. More information about how Google processes data can be found in Google’s privacy statement. You can also change your personal data protection settings in Google’s data protection centre.
Further instructions on managing your data in relation to Google products can be found here.
Embedded YouTube videos
Some of our webpages contain embedded YouTube videos. The operator for the relevant plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit a webpage with the YouTube plugin, this establishes a connection to YouTube servers. This informs YouTube which pages you visit. If you are logged into your YouTube account, YouTube can assign your browsing behaviour automatically. You can prevent this by logging out of your YouTube account.
If you have deactivated the storage of cookies for the Google-Ad programme, this will not use such cookies for viewing YouTube videos. YouTube will also file non-personal user information using other cookies. If you wish to prevent this, then you must block the storage of cookies in your browser.
For further information on “YouTube’s” data protection, see the provider’s data privacy declaration.
Changes to our provisions on data privacy
We retain the right to amend this data privacy declaration, so that it matches the current legal requirements or changes to our services, e.g. when introducing new services. The new data privacy declaration will apply upon your next visit.
Questions to the data protection officer
If you have questions about data protection, please write us an e-mail or contact the person responsible for data protection in our organization directly:
Mrs. Michaela Seip
E-Mail the data protection officer
The data privacy declaration was produced using the data privacy declaration generator activeMind AG.